ESSAYS/NEWS
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The Comfort Playbook: How Cathay Pacific and Banyan Tree Turned Their Failures Into My Problem
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Or, How Two Corporations Taught Me That Indifference Is a Business Strategy As many of you already know, I grew up in Adams, Massachusetts, a…
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The Dress Code for the Dead
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On Chinese funerals, casseroles, and the woman who fed me without a shared word between us. I have lived in Hong Kong for over a…
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The Men Who Run In
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150 Years of Volunteers, and a Painting of Goofy Nobody Bothered to Save There is a building on Park Street in Adams, Massachusetts, that used…
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The Light Show
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On harbours, holiday lights, and what a city means when it says the mission is complete. Witness the spectacular Light Show that lights up the…
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Hong Kong’s Sunday Morning Religion
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There is a church I attend every Sunday in Hong Kong, though it has no steeple and no hymns. The sermon is delivered on bamboo…
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Jack Gallivan, the PA System, and the End of Discipline as We Knew It
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On checkered pants, restorative circles, and why a man who smelled like Parliaments and looked like 1974 was the most effective behavioral intervention Adams, Massachusetts…
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Fifty-Six
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On the closeness of small towns, the arithmetic of loss, and what it means when the obituary page starts reading like your yearbook. There is…
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One Traffic Light and a Three-Year Contract: How Adams Hired a Stranger and Got Robbed
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His own officers caught him. That detail matters more than anything else in this story. The blue-collar beat cops, the ones who actually operated the…
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Trevor, the K-Car, and the Banana: How My Wife Met One of My Best Friends and Nearly Left Me at Disney
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Trevor, the K-Car, and the Banana: How My Wife Met One of My Best Friends and Nearly Left Me at Disney On first impressions, soft…